Storage Manor House Accessibility Statement
Storage Manor House is committed to providing an inclusive and accessible storage experience for all customers, including disabled users, their families, and carers. This Accessibility Statement explains the steps we take to make our website and services easier to use, as well as how you can contact us with accessibility requests or feedback about our accessible Storage Manor House facilities.
Our Commitment to Accessibility
We aim to align our digital services with the Web Content Accessibility Guidelines WCAG 2.1 level AA. These guidelines are recognised as an international standard for making web content more accessible for people with a wide range of access needs, including visual, auditory, physical, speech, cognitive, language, learning, and neurological differences.
Accessibility is an ongoing process at Storage Manor House. We carry out regular reviews of our website and customer journey to identify areas for improvement and to ensure that our online information about storage units, opening times, and services in the Storage Manor House area remains clear and usable.
Screen-Reader Support
Our website is designed to be compatible with commonly used screen readers. We use clear headings, logical page structures, and descriptive text to help screen-reader users understand the content and navigate across pages about our storage options in Manor House.
Images used on the site are given alternative text where they convey important information. This helps ensure that customers using assistive technologies can access the same key details about our storage units, accessibility features, and services as sighted users.
Keyboard Navigation
We recognise that some visitors may not be able to use a mouse or touch screen. Our website is intended to be fully navigable using a keyboard alone, allowing users to move through menus, forms, and content in a logical order. This is especially important for customers who rely on keyboard-only navigation or switch devices when planning a visit to Storage Manor House.
We continue to test and refine keyboard focus states, tab order, and skip options so that users can reach core content, including pricing information and location details, efficiently and without unnecessary keystrokes.
Text, Layout, and Readability
Content on the Storage Manor House website is written in plain language wherever possible. We avoid unnecessary jargon so that information about our storage units, access arrangements, and on-site support is straightforward to understand.
We use consistent layouts, clear headings, and sufficient contrast between text and background to support users with low vision or cognitive differences. Where possible, text can be resized using your browser settings without loss of content or functionality.
Ongoing Improvements
We continually work to improve accessibility and usability across our digital services. As guidelines, assistive technologies, and user expectations evolve, we review our website and policies to keep pace and enhance the overall accessible Storage Manor House experience.
Where we identify issues that may affect users with disabilities, we aim to resolve them within a reasonable timeframe. Some legacy content or third-party elements may not yet fully meet WCAG 2.1 AA criteria, but we are committed to working towards alternative solutions where direct remediation is not immediately possible.
Accessibility Requests and Feedback
Your feedback is essential in helping us improve. If you experience any difficulty accessing information on our website, using keyboard navigation, or interacting with content via a screen reader, we encourage you to contact us. You can reach the Storage Manor House team through our standard contact channels listed on our main site and at our physical location.
When getting in touch, please tell us which page or service you were using, what you were trying to do, and what barrier you encountered. We will review your feedback, respond to you as soon as we reasonably can, and work to provide the information you need in an accessible format.
We are dedicated to ensuring that everyone can plan, book, and use storage at Storage Manor House with confidence, independence, and dignity.
