Storage Manor House Health and Safety Policy
This Health and Safety Policy sets out the approach of Storage Manor House to managing health, safety, and welfare across our storage facilities and associated removal and handling activities. Our objective is to provide a working and visiting environment that minimises risk, prevents injury and ill health, and promotes safe practices for employees, contractors, customers, and visitors.
Policy Statement
Storage Manor House is committed to maintaining high standards of health and safety in all areas of our operations, including storage, loading and unloading, manual handling, and vehicle movements. We aim to identify and control hazards, comply with applicable health and safety legislation, and ensure that everyone on our premises understands their responsibilities and acts safely at all times.
This policy applies to all employees and contractors of Storage Manor House, as well as customers and visitors using our storage units and removal-related services.
Management Responsibilities
Senior management at Storage Manor House has overall responsibility for health and safety performance. Management will:
Conduct and review risk assessments for storage areas, access routes, loading bays, and any removal or handling activities carried out on site.
Provide and maintain safe premises, equipment, and systems of work, including secure storage units, suitable trolleys, lifting aids, and clearly marked routes.
Ensure that employees receive appropriate health and safety information, instruction, and training relevant to their roles, particularly in manual handling, safe use of equipment, and working around vehicles.
Monitor health and safety performance, investigate incidents and near misses, and implement corrective actions to prevent recurrence.
Allocate adequate resources to support the effective implementation of this policy, including maintenance, training, and emergency preparedness.
Employee Responsibilities
Every employee has a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Employees must:
Follow all Storage Manor House health and safety procedures, safe working practices, and site rules.
Use equipment, trolleys, and lifting aids correctly and only for their intended purpose.
Report hazards, defects, near misses, or unsafe conditions to management as soon as they are identified.
Cooperate with training, supervision, and any health and safety initiatives introduced by the company.
Wear any personal protective equipment provided where required and keep it in good condition.
Customer and Visitor Safety
Storage Manor House is committed to providing a safe environment for customers and visitors using our storage units and associated removal facilities. To support this, we will:
Maintain clear signage indicating access routes, emergency exits, and restricted areas.
Keep walkways, corridors, and loading areas as free as reasonably practicable from obstructions and trip hazards.
Provide guidance to customers on safe loading, unloading, and stacking within storage units, including recommended weight distribution and maximum stacking heights.
Monitor the condition of floors, ramps, and entrances to reduce slip and trip risks, especially in adverse weather conditions.
Encourage customers to use appropriate lifting techniques and to seek assistance or professional removal services for heavy or bulky items.
Manual Handling and Removal Activities
Many activities at Storage Manor House involve manual handling, loading, and unloading. To minimise the risk of injury, we will:
Offer manual handling training and guidance to employees involved in lifting, carrying, or moving goods and equipment.
Provide mechanical aids such as sack trucks, pallet trucks, or similar handling equipment where appropriate.
Encourage the use of team lifting for large, awkward, or heavy items and prohibit unsafe lifting practices.
Plan and manage any removal-related activities carried out on our premises to avoid congestion, unsafe stacking, and conflicts between pedestrians and vehicles.
Vehicle and Traffic Management
Vehicle movements, including removal vehicles, delivery vans, and customer cars, are managed to minimise the risk of collision or injury. Storage Manor House will:
Designate loading and unloading areas and, where possible, separate vehicle routes from pedestrian walkways.
Provide clear signage and markings for parking, speed limits, and reversing areas.
Require drivers to observe site rules, drive at safe speeds, and follow instructions from staff when manoeuvring or parking.
Discourage unnecessary reversing and, when needed, encourage the use of a banksman or guide for larger vehicles.
Safe Storage and Fire Safety
Safe storage is central to our operations. Storage Manor House will:
Implement guidance on safe stacking, load limits, and the types of goods that may be stored.
Prohibit storage of items that create unacceptable fire, chemical, or explosion risks, in accordance with our terms and conditions.
Maintain appropriate fire detection and alarm systems, as required, and provide clearly marked escape routes and exits.
Conduct regular inspections of common areas for fire safety, housekeeping, and emergency access.
Provide information on emergency procedures and evacuation instructions for employees and, where relevant, for customers and visitors.
Accident Reporting and Emergency Procedures
All accidents, incidents, and near misses on Storage Manor House premises must be reported and recorded. We will:
Ensure that first aid equipment is available and that appointed persons or first aiders are identified where required.
Investigate incidents to determine root causes and identify measures to prevent recurrence.
Maintain and periodically test emergency and evacuation procedures, including coordination with relevant emergency services where appropriate.
Training, Information, and Consultation
Storage Manor House recognises that effective health and safety management relies on informed and competent people. The company will:
Provide induction health and safety information to new employees and refresher training when appropriate.
Inform employees of changes to policies, procedures, or equipment that may affect their health and safety.
Consult with employees on health and safety matters, encouraging feedback and suggestions for improvement.
Policy Review
This Health and Safety Policy will be reviewed regularly and updated when necessary to reflect changes in legislation, guidance, or Storage Manor House operations. The current version of the policy will be made available to employees, customers, and visitors upon request.
By implementing this policy, Storage Manor House aims to ensure that health and safety remains an integral part of our storage and removal-related services, providing a secure and well-managed environment for all who use or work within our facilities.
